Workflow Version Management

Loonflow supports multiple workflow versions. Each workflow can have the following version types:

• default: The active version used when a user selects the workflow in Workbench to create a new ticket.

• candidate: A draft version for validation. Administrators can switch the version type or create test tickets with the candidate version.

• archived: A retired version. New tickets cannot be created with it, but existing tickets created in the past can still be processed.